Complex Case Management

Coastal Rehab offers a client centered approach, continuity of care, accessibility to resources, opportunity for independence; and full transparency and accountability. Our focus is on the coordination and facilitation of optimising the health and well-being of clients who have experienced severe or catastrophic injuries, or whose cases are more complex due to multiple trauma, psychological overlay, or pre-existing medical history.

Finding a case manager who is competent in all functions (specifically health education, crisis management, resource development, family interventions and inter-agency coordination) can be difficult.

Coastal Rehab is owned and managed by Jacinta McCartin, who is a registered Occupational Therapist with over 20 years complex case management experience, and a member of Occupational Therapy Australia.

She is experienced in occupational therapy assessment and treatment as well as case management of patients with traumatic brain injury, multiple trauma, complex orthopaedic injury, psychological impairments, and spinal cord injury.

Effective Communication enables Coastal Rehab therapists to develop and enrich clients’ health and social networks, to build community partnerships and to address barriers in complex health and social needs planning.

Evidence-based Occupational Therapy practice is provided with measurable and actionable outcomes identified. Efficient and cost-effective case management allows insurers, clients and their families to focus on day to day priorities, relieving some of the coordination burden arising from disability, illness and injury.

Every case is different.

Contact our friendly staff to discuss your individual needs today.

Contact Us